We have a 15 day return/exchange policy, which means you have 15 days after receiving your item to request a return/exchange. To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused. To start a return/exchange, you can contact us at wearblackrose@outlook.com. If your return/exchange is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
All shipping charges including regular shipping and expedited shipping costs are nonrefundable. Your original shipping cost will not be reimbursed unless the item was delivered defective, damaged, etc.
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